Skip to content
Merci Sites

Taking appointments online

Updated 15-10-2026

Bookings are part of the Business, Store and Agency plans (and the free trial).

Set up

  1. In Admin → Bookings → Services, mark the services that can be booked and set their duration and price.
  2. Add staff if customers should choose a person, and set each person's working hours.
  3. Add holidays and buffer time between appointments.
  4. Choose automatic or manual confirmation.

What customers see

A booking page where they pick a service, a date, an available slot and optionally a staff member. Slots already taken or outside working hours never show.

Reminders and payments

Customers get a confirmation e-mail and a reminder before the visit (24 hours by default). You can ask for an advance payment through your own payment gateway.